What does the List of Services offer?
There are a lot of services offered through the Internet, which can be found or added to the List of Services. For example email, information storage regarding Internet services, radio broadcasts, bulletins, news etc.
All these services have three basic similarities: 1. They all require an Internet address (URL), a user name and a password. The Swatch net.invader system has already a pre-listing of these services installed in the watch in order to facilitate easy access.
My Computer Operating System continually opens a window asking if I want to terminate my Internet connection. How can I prevent this?
Disable the "Auto Close Browser" function in the Options-Internet Menu of the net.invader software.
The .beat time on my screen is incorrect.
The beat-time shown on the left top corner of your screen, is synchronised with the clock in your computer's operating system. If your .beat time is incorrect, please check the time in your computer's operating system and adjust it accordingly and to the appropriate time zone.
I am already using an ISP (Internet Service Provider) which has its own software for a connection to the Internet (for example AOL). Can I still use my Provider with the Swatch net.invader system?
The Swatch net.invader system is generally configured to allow the software in your operating system (MAC: Remote Access, Windows: Dial-up Network) to be used for Internet access.
Nevertheless, using the latest version of AOL is also possible:
Configure Netinvader Software running as "Automatic" in the options menu - Configure AOL 5.0 as the preferred Internet Provider - and that's it.
Why am I not able to access my "Instant Messenger" service with my Cyber Swatch?
For technical reasons the "Instant Messenger" service is not available except with a MAC.
Why is the Swatch net.invader system not compatible with Windows 95 or Windows NT?
Windows 95 and Windows NT do not adequately support a USB (Universal Serial Bus) interface, which is found on the Swatch net.invader mouse pad.
What can I do when the "No connection to Swatch server" window appears on the screen?
Please make sure your modem or compatible Internet connection is properly installed, and connected. Make sure your phone connection to your Internet service provider (ISP) is properly established. Once you have done this, place your Cyber Swatch over the mouse pad again.
What should I do if I loose my Cyber Swatch?
Please call your hotline immediately. Your Cyber Swatch will be disabled for Internet Access. If your Cyber Swatch was returned to Swatch, you will be notified as soon as possible.
What are the services offered through the Hotline?
If you know the Identification number of your Cyber Swatch or the PIN code, or if the registration was done with the correct address, you can call the Hotline to block the service of your Cyber Swatch in a similar fashion to blocking a credit card. The Hotline is also set up to provide you with your personal data about your account.
Will the contents of my Cyber Swatch be lost if I change the battery?
No data will be lost.
Why are the images in the background different?
The images on the background are regularly updated by Swatch Ltd. and will be automatically changed from time to time.
Do I need to download new software for the Swatch net.invader if I would like to activate new services?
No. New services will automatically be installed. The access codes then need to be programmed on your Cyber Swatch.
My "banner" has changed!
The "banner" is updated regularly in order to inform you of new services for your Swatch net.invader.
I would like to register a service offered by Swatch net.invader but I still don't have a password or a user name. What should I do?
The registration to a service on the Internet, which then can be stored on the Cyber Swatch, has to be done by you. To do that, open your navigator, and enter the address of your desired service and follow the registration procedures online. After creating your username and password, start the Swatch net.invader software and click on "Edit Services", "New", now enter your username and password and follow the instructions in the section "Save Services to Swatch".
The "Internet Radio" or "Internet TV" service do not work. What should I do?
If you are using this service via a network connection please contact your local network service administrator.
Make sure that a current version of "Microsoft Windows Media Player" or "Real Audio Player" is installed in your navigator. You can get the recent versions of these applications from the following address:
www.microsoft.com

www.real.com
Is the Swatch net.invader software compatible with any network?
The Microsoft Windows version as well as the Apple Macintosh version are both compatible to a network. In the MS Windows version, you can indicate a proxy server. Your Network Administrator should provide you with information on how to do this.
My Internet connection does not work. What should I do?
Make sure that your modem is correctly installed and connected. Contact your Internet Service Provider or your System Administrator.
Which navigator should I use with my Swatch net.invader?
You can use either Netscape Navigator or Microsoft Explorer (not MAC). Your Swatch net.invader software uses that navigator, which is indicated as preferred. For more information or modifications, please refer to the MS Windows 98 or Windows 2000 or OSxx user's manual.
How can I be reassured that the information on my Cyber Swatch will not be transmitted to a third party in case of loss?
Similar to reporting a lost or stolen credit card, you can contact the Hotline to report the missing watch. After deactivating your Cyber Swatch any personal data can not be viewed.
My email provider is not on the List of Services. Can I still access my mail with my Cyber Swatch?
Please contact your email service provider and make sure that the emails can be forwarded to or "POP ed" from other email services from the pre-selected Service List.
On which part of the mouse pad does the data transmission occur?
Please see the bottom of the mouse pad where the circuit board is located.
How does the transmission of data function?
Data transmission occurs through a radio frequency set at 125 kHz. Information can be received as well as transmitted from the Cyber Swatch to the computer and vice-versa.
How far from the mouse pad will the Cyber Swatch still be able to activate the access?
The maximum distance is 3cm / 1 inch.
I am actually using Mac OS 8.5 and the Swatch net.invader is not running.
Update your OS 8.5 to OS 8.6 by Internet free of charge at www.apple.com.
Can I use the multi-user function of Mac OS9 with the net.invader?
For technical reasons this is not possible at the moment. We are working on an update. Please refer to the Swatch website www.swatch.com/net.invader.